Websites, local search and automations for service businesses

Nine Lives builds websites and software for service businesses.

You work with a small U.S. team — the same people who do the work.

Buffalo, NYSouth FloridaClients nationwide

What we do01 — 03
01

Websites that win the call

Fast, phone-first sites that make your business look like the one to trust, and put the phone number one tap away.

  • Designed and built for phones first
  • English and Spanish where you need it
  • Pages your office can edit
02

Found in local search

Show up when someone nearby searches for what you do, in every town you actually serve.

  • Google Business Profile, done properly
  • Service-area pages that aren't copy-paste
  • A plain-English monthly report
03

Automations and software

Take the busywork off your office: intake, follow-up and the tools your crews use every day.

  • Missed-call text-back and lead routing
  • Estimates and jobs into your CRM
  • Custom tools and client portals
Selected work04 projects
Homepage of a commercial restoration contractor's website, with a 24/7 emergency button in the header

Commercial restoration · Website, bilingual, SEO

Palm Build DisclosureChris Zambito, who founded Nine Lives, is Palm Build's CTO.

The 24/7 emergency line is one tap from every page, in English and Spanish.

A large-loss restoration contractor needed to look like the firm property managers call first. We built a phone-first site with project galleries and a CMS the office runs on its own. It is also the speed bar we hold our own site to.

Read the case →

Public adjusting firm's client portal homepage

Public adjusting · Portal and CRM

Palm Partners

Claims, documents and client updates live in one portal instead of email threads.

Restoration company website with project gallery

Restoration · Website and SEO

Full Service Pros

Project galleries and service-area pages show the work before the first call.

All work →

How we work together01 — 04

No account managers. You talk to the people building it.

  1. 1

    A call, not a pitch

    A short call about your business. We'll tell you plainly whether we're the right fit.

  2. 2

    One fixed price

    A written proposal with scope, timeline and a fixed price. Pay in full, or in a fixed number of equal monthly payments.

  3. 3

    Built in the open

    Your project dashboard shows what shipped, what's next and what we need from you, every week.

  4. 4

    Launch, then look after it

    Hosting, updates and search stay with us. Same people, same phone number.

    Nine lives, one team, for as long as you need us.
Illustration of the client dashboard. Real screenshots replace this before launch.

Restoration operations · Private early access

Restoration software. Built inside a working restoration company.

Iron Pigeon is the operations platform Palm Build, a restoration company where our founder is also CTO, runs its daily work on. Nine Lives built it. Iron Pigeon is in private early access: we are onboarding a small number of additional restoration companies, and there is no general release date yet.

Early-access requests get an email reply the same day on a normal working day, with a Google Calendar link for a call with the founder.

Iron Pigeon dispatch calendar for one day: four visits assigned to one crew member, with a Demo data label in the corner.
See the day’s visits and assigned crew in the dispatch calendar. Demo data: a fictional seeded company, not customer data.
In production
Iron Pigeon is already in daily production at its first tenant, Palm Build, where Chris Zambito is CTO.
Access
Private early access.
Release
No public release date yet.

About Iron Pigeon →

Pricing

A fixed price, written down before we start.

Most service-business websites are $8,000–$15,000, fixed. Pay up front, or split the price into a fixed number of equal monthly payments. The total doesn't change, and the payments end.

How pricing works →

Tell us what's slowing the office down.

You'll talk to one of the people who would build it, not a sales rep.